AI VOICE AGENT FOR SALES AND SERVICE

Answers. Pitches.
Remembers every customer.

A voice agent that takes your calls, runs your pitch and never forgets what a customer said — in Gujarati, Hindi, Hinglish or English.

Inbound + outbound Consent on every call Human handoff
LIVE · CALLS BECOMING MEMORY
1,204
CALLS HEARD
3,918
RECALLS STORED
4
LANGUAGES

WHY DIRA

Every voice agent answers.
Only DIRA remembers.

A TYPICAL VOICE BOT
0
REMEMBERED · EVERY CALL STARTS FROM ZERO
DIRA
0
REMEMBERED · EVERY CALL BUILDS ON THE LAST
4
languages in one sentence
GU · HI · Hinglish · EN
<1s
to pick up and reply
live, on a phone line
0
edits or deletes, ever
append-only consent log
1
send button — yours
DIRA drafts, you approve
2 days
to go live
on your existing number
ONE AGENT · WHOLE FUNNEL
Every call passes one memory.
No department bots.
ANSWERED 0
UPSOLD 0
TO HUMAN 0
KNOWS WHAT IT DOESN'T KNOW
Your material
answers
Unsure
→ human
Made up
never
GAP FLAGGED · 9 CALLERS"Is the pool heated in December?" — add it once, every call knows.
01 · HEAR Phone-line audio in Exotel · Tata Tele · Twilio
02 · UNDERSTAND Intent, not keywords OpenAI · Gemini
03 · RECALL One line that matters Last call, surfaced first
04 · SPEAK A voice, not a bot ElevenLabs

USE CASES

One agent, five jobs.

Sales
Qualify · book · follow up
Customer centre
24/7 · escalates when unsure
Concierge
Pre-arrival · changes · local tips
Upsell / cross-sell
The right add-on, at the right moment
R&D / service desk
Interviews · feedback · tickets

ONE CALL, END TO END

What happens in the 15 minutes after the phone rings.

00:10 · ANSWER + UPSELL
Answers from your knowledge base, offers the add-on that fits, or takes details for a human if the question is outside scope.
EXAMPLE"Ground-floor family tent is available for Diwali. Meal plan for four is ₹3,200 extra — shall I hold both?"

AI AS YOUR MANAGER

Takes the call. Runs the pitch. Keeps everyone aligned.

01 · SERVES CLIENT QUERIES

Answers only from what you taught it.

  • Pricing, availability, policy — in the caller's language
  • Unsure? Books a human callback with a one-line brief
  • Summary in your inbox within minutes
DECISION FLOW
Caller asks
In knowledge base?
YES
Answer + log
Offer upsell
NO
Take details
Book human callback
CAMPAIGN · DIWALI PACKAGES 142 / 300
Interested
38
Callback
27
Not now
77
Recall · Kavita Desai
Travels with parents (Mar). Opened with ground-floor rooms.
02 · RUNS YOUR COLD PITCH

Opens with what they told you last time.

  • Checks DNC + consent before dialling
  • Books visits straight into your calendar
  • You see outcomes, not recordings
03 · DISTRIBUTES KNOWLEDGE

Teach it once. Everyone quotes the same answer.

  • Brochure, tariff, policies → one shared memory
  • Change a price once, every call reflects it
  • Answers only from your material
KNOWLEDGE FLOW
Tariff.pdf
Policies
Brochure
1,204 calls
Voice agent
Rep pre-call brief
New hire, day 1

WHO IT'S FOR

Teams where one missed call is a lost booking.

Hospitality
Hotels, resorts, tent cities, venues
Travel
Tour operators, travel desks
Small enterprise teams
5 people, 300 calls a week
One-person company
You're sales, support and founder

GO LIVE IN THREE STEPS

~ 2 working days
1Connect your number
ExotelTata TeleTwilio
Keep your existing line.
2Teach DIRA
Upload PDFsPick a voiceSet boundaries
Decide what always goes to a human.
3Go live
Review summariesApprove sendsTake over any call
You stay in control.