AI VOICE AGENT FOR SALES AND SERVICE
Answers. Pitches.
Remembers every customer.
A voice agent that takes your calls, runs your pitch and never forgets what a customer said — in Gujarati, Hindi, Hinglish or English.
Inbound + outbound
Consent on every call
Human handoff
LIVE · CALLS BECOMING MEMORY
1,204
CALLS HEARD
3,918
RECALLS STORED
4
LANGUAGES
WHY DIRA
Every voice agent answers.
Only DIRA remembers.
4
languages in one sentence
GU · HI · Hinglish · EN
GU · HI · Hinglish · EN
<1s
to pick up and reply
live, on a phone line
live, on a phone line
0
edits or deletes, ever
append-only consent log
append-only consent log
1
send button — yours
DIRA drafts, you approve
DIRA drafts, you approve
2 days
to go live
on your existing number
on your existing number
KNOWS WHAT IT DOESN'T KNOW
Your material
answers
Unsure
→ human
Made up
never
GAP FLAGGED · 9 CALLERS"Is the pool heated in December?" — add it once, every call knows.
01 · HEAR
Phone-line audio in
Exotel · Tata Tele · Twilio
02 · UNDERSTAND
Intent, not keywords
OpenAI · Gemini
03 · RECALL
One line that matters
Last call, surfaced first
04 · SPEAK
A voice, not a bot
ElevenLabs
USE CASES
One agent, five jobs.
Sales
Qualify · book · follow up
Customer centre
24/7 · escalates when unsure
Concierge
Pre-arrival · changes · local tips
Upsell / cross-sell
The right add-on, at the right moment
R&D / service desk
Interviews · feedback · tickets
ONE CALL, END TO END
What happens in the 15 minutes after the phone rings.
00:10 · ANSWER + UPSELL
Answers from your knowledge base, offers the add-on that fits, or takes details for a human if the question is outside scope.
EXAMPLE"Ground-floor family tent is available for Diwali. Meal plan for four is ₹3,200 extra — shall I hold both?"
AI AS YOUR MANAGER
Takes the call. Runs the pitch. Keeps everyone aligned.
01 · SERVES CLIENT QUERIES
Answers only from what you taught it.
- Pricing, availability, policy — in the caller's language
- Unsure? Books a human callback with a one-line brief
- Summary in your inbox within minutes
DECISION FLOW
Caller asks
In knowledge base?
YES
Answer + log
Offer upsell
NO
Take details
Book human callback
CAMPAIGN · DIWALI PACKAGES
142 / 300
Interested
38
Callback
27
Not now
77
Recall · Kavita Desai
Travels with parents (Mar). Opened with ground-floor rooms.
02 · RUNS YOUR COLD PITCH
Opens with what they told you last time.
- Checks DNC + consent before dialling
- Books visits straight into your calendar
- You see outcomes, not recordings
03 · DISTRIBUTES KNOWLEDGE
Teach it once. Everyone quotes the same answer.
- Brochure, tariff, policies → one shared memory
- Change a price once, every call reflects it
- Answers only from your material
KNOWLEDGE FLOW
Tariff.pdf
Policies
Brochure
1,204 calls
Voice agent
Rep pre-call brief
New hire, day 1
WHO IT'S FOR
Teams where one missed call is a lost booking.
Hospitality
Hotels, resorts, tent cities, venues
Travel
Tour operators, travel desks
Small enterprise teams
5 people, 300 calls a week
One-person company
You're sales, support and founder
GO LIVE IN THREE STEPS
~ 2 working days
1Connect your number
ExotelTata TeleTwilio
Keep your existing line.
2Teach DIRA
Upload PDFsPick a voiceSet boundaries
Decide what always goes to a human.
3Go live
Review summariesApprove sendsTake over any call
You stay in control.
Join the first 50 teams.
Hospitality, travel and small teams in Gujarat first. Dedicated number, trained agent, and a human from DIRA on WhatsApp for month one.
You're on the list.
We'll email you when your slot opens.